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IMPORTANT: FAQs & Cruise Line Information »

American Cruise Line Policy—As of 3/11/20

NEW!—Announced March 11th  

  • For NEW and EXISTING bookings on cruises departing March 9th – August 31st, guests may cancel for any reason up to 24 hours prior to the start of your Cruise Package and receive a Cruise Voucher equal to 100% of the amount paid.
  • Opting for this offer would replace the cancellation terms that otherwise would have applied, whether it be the Standard Cancellation Terms or the terms of the Cancel for Any Reason Protection Plan.
  • ACL is still working on what the commission protection policy will be and it will be added as soon as possible.

Terms-Definitions:

“Cruise Vouchers” – each Cruise Voucher issued to you may be applied against one dollar of any future 2020 or 2021 Cruise Package purchased by you. Cruise Vouchers have no cash value, are non-transferable, and must be used for travel before 12/31/2021.

“Cruise Package” – the scheduled American Cruise Lines cruise occurring between the embarkation and disembarkation dates printed on your cruise confirmation and any additional tours, hotel nights, or transportation service purchased directly through American Cruise Lines, Inc. which appear on your cruise confirmation receipt.

“Amounts Paid” – means the cash, check, or credit card amounts actually paid for your Cruise Package, including any deposits made to reserve your cruise package. Cruise Credits, certificates, vouchers, or discounts are not Amounts Paid as defined herein.

“The start of your Cruise Package” – the scheduled start of your travel arrangements purchased from

American Cruise Lines (cruise, hotel, ground or air transportation, and/or tour).

Please remember, American Cruise Line must receive your cancellation notice at least 24 hours before the start of your Cruise Package. 

Information accurate as of 03/13/20.
 
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